Lampe Avenue fragrance lamps - oil, royal reeds, candle scene, housekeeping products
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$20.00 Lampes
Laundry Day
More Fragrancing Lampes
NEW! Electric Oil Warmers
NEW!! Refresher Oils
The Accessories
Fragrancing Fuels
Royal Reeds
Candle Scene
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Privacy Notice
RETURN & REFUND POLICY

1. Returns must be made within 30 days of purchase.

2. Refunds will only be made to the original payment within 7-10 days of our receipt of the return. We can only provide credit to the credit or debit card used for the original purchase. Gifts can only be credited to the purchaser’s credit card.

3.Please Contact us for authorization before you return an item. Unauthorized returns are subject to 15% restocking fee.

4. Credit cannot be given on items not in original condition in the original cosmetic boxes with the all original paperwork. Boxes must not be marred with tape or otherwise altered. Candles or Fragrance Lampes or Fragrance Fuel may not be returned if they have been burned.

5. Items must be well packaged in an external box with cushioning material surrounding the item’s cosmetic box. We suggest you insure the item against damage in shipping as we cannot provide credit if the item is damaged in return shipment.

6. In the unlikely event that you receive an item in error, we will ship you the correct item with return postage. Fragrance Lamps or Fragrance Fuels that have been used cannot be returned or exchanged. We expect to receive the incorrect item back in less than 30 days or we will assume you have decided to keep it.

7. Authorized returns should be shipped to: Number 1 Fragrance 2409 Rue Simone Hammond, LA. 70403. Be sure to include the original purchaser’s name (exactly as it appears on the credit card).

8.When repacking an item for return, please be sure to include all the free and promotional items that came with your order as well as all applicable accessories. Generally, as a “rule-of-thumb" you should return the items to us the same way we sent them to you - in the same condition and with all the original contents. If a promotional item is missing, its value will be added to the original price you paid for the order, thus reducing the amount of the refund, if such is issued


Cancel Your Order
If you need to cancel your order, please send email customer support at (sales@Number1fragrance.com).

In the email please include the following: • Your name • Order# • phone number
If you have any other questions, please contact a customer support representative (sales@Number1fragrance.com). Contact us at: 985-542-6670

Contact Information
sales@Number1fragrance.com
2409 Rue Simone
Hammond, LA. 70403
phone-985-542-6670



Shipping / Delivery Policy

We only ship within the United States excluding Hawaii and Alaska.

Our shipping department takes great care in the handling of your package so the contents arrive to you in new condition. Due to our products and federal shipping regulations, we are able to send our packages via ground service only. FedEx will not ship to a PO Box, so please provide us with a physical delivery address. Transit time on packages from our door is typically 1-5 business days to the continental 48 states. We do not ship to Alaska or Hawaii at this time.

All orders placed by 10:00 a.m. Monday through Friday will be shipped within 1 to 2 days. All orders placed after 12:00 p.m. will be shipped within 2 to 3 days. If order is placed on Saturday or Sunday the package will ship the following Monday or Tuesday. Backordered items may cause a delay in package being shipped on time. Transit time on packages from our door is typically 1-5 business days to the continental 48 states.


PRIVACY POLICY
We highly value your privacy. We make it a policy to never give out or sell customer information. We do send out reminder emails to assist customers in remembering to make payments when using services that require monthly payments. We do occassionally send targeted email out to customers reguarding our services and products. Number 1 Fragrance the right to modify this privacy policy at any time. The policy that is on our website is and will remain the most current revision.
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